Senior Program Coordinator, Texas Executive Education
Job Posting Title:
Senior Program Coordinator, Texas Executive Education
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Hiring Department:
Red McCombs School of Business
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Position Open
To:
All Applicants
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Weekly Scheduled Hours:
40
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FLSA Status:
Exempt
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Earliest Start Date:
Immediately
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Position Duration:
Expected to Continue
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Location:
UT MAIN CAMPUS
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Job Description:
The Senior Program
Coordinator’s goal is to create a premier end-to-end participant experience, supporting program success for prospective and current
participants within Texas Executive Education (TEE). The role’s priorities will include understanding each participant’s unique
motivation, building rapport with TEE participants, and aligning them with additional TEE programming. As a result, the role will closely
partner with TEE director, conference coordinators, faculty members, and participants to ensure successful programs, an excellent
participant experience, and long-term clients.
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Job Details:
General
Notes
As an Equal Opportunity Employer, the McCombs School of Business believes that diversity in our faculty, student, and
staff populations is integral to our core purpose of educating leaders that create value for society. We welcome applicants from
under-represented groups and those who can demonstrate a commitment to inclusion.
Texas McCombs is a top business school at the
center of one of the most innovative cities in the U.S. The McCombs community champions hands-on experiences alongside the ground-breaking
research and thought-leadership of world-class faculty. The collaborative spirit and enterprising drive of the Longhorn alumni network, one
of the largest university networks in the world, is embedded in our culture, making us human-centered and future-focused in all our
endeavors. We are shaping those who will shape tomorrow, and solving challenging problems while remaining committed to creating a community
that is diverse, supportive, and challenging. What starts here really does change the world.
For more information about the McCombs
School of Business please visit https://www.mccombs.utexas.edu/
Responsibilities
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Coordinate all aspects of the
programs assigned, including additional business development, vendor negotiations, and budgeting. Manage all aspects of program oversight,
such as communicating with faculty, and logistical arrangements with printing, catering and other suppliers. Manage direct communication
with participants, including calls, and emails pertaining to TEE program offerings to ensure a seamless experience from registration through
attendance in a program. Provide on-site administration to facilitate the smooth operation of classes and events. -
Build
and nurture relationships with individuals participating in TEE programming. Following TEE events and classes, engage with individuals on
their feedback related to TEE experience, identify and guide towards additional classes and certificate opportunities that align with
professional interests and educational goals. -
Develop and maintain expertise in the details, features, and benefits of TEE
course offerings. -
Partner with Marketing on communication campaigns to support lead generation and enrollment management
strategy. -
Monitor and manage enrollment key performance indicators, including those covering, enrollment conversion,
customer service, and participant satisfaction. -
Recognize ways to improve TEE services to enhance the participant
experience. -
Understand all methods of the registration system, fees, and credit opportunities for all open enrollment
programs, as well as other key information that is relevant in the pre-enrollment process.
Required
Qualifications
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Demonstrated experience building effective working relationships with a variety of stakeholders and
client groups -
Effective communication skills and ability to work both independently and in highly collaborative team
environment -
Previous success in a customer-oriented environment
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Ability to be flexible, take initiative,
and manage competing priorities and projects. -
Proficiency with Zoom, MS Office tools specifically PowerPoint, Word and
Excel as well as comfort with learning new instructional and audiovisual technologies - Bachelor’s degree and five years
experience in program administration.
Relevant work experience may be substituted for education as appropriate
Preferred Qualifications
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Previous experience in coordinating executive development seminars,
workshops, and conferences -
Previous sales experience and/or a role focused on business growth
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Experience
working in higher education
Salary Range
$55,000 + depending on qualifications
Working
Conditions
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May work around standard office conditions and include repetitive use of a keyboard at a workstation
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Occasional evening and weekend hours may be required
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M-F work hours will flex accordingly
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This position is Austin, Texas based and eligible for occasional telework
Required Materials
Important for applicants who are NOT
current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then
you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest,
references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before
submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been
submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a
current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current
University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then
update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application
is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to
upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
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Employment
Eligibility:
Regular staff who have been employed in their current position for the last six continuous months are eligible for
openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers.
Staff who are promotion/transfer eligible may apply for positions without supervisor approval.
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Retirement Plan
Eligibility:
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being
at least 20 hours per week and at least 135 days in length.
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Background Checks:
A criminal history
background check will be required for finalist(s) under consideration for this position.
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Equal Opportunity
Employer:
The University of Texas at Austin, as an equal opportunity/affirmative action
employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is
committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age,
marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment,
educational programs and activities, and admissions.
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Pay Transparency:
The University of Texas at
Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed,
or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information
of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to
individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or
charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c)
consistent with the contractor’s legal duty to furnish information.
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Employment Eligibility
Verification:
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will
be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later
than the third day of employment. Failure to do so will result in loss of employment at the university.
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E-Verify:
The University of Texas at Austin use E-Verify to check the work authorization of all new hires
effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please
see the following:
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Compliance:
Employees may be required to report
violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this
position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible
employees under Title IX are defined and outlined in HOP-3031.
The Clery Act requires all prospective employees be notified of the availability of the Annual Security
and Fire Safety report. You may access the 2021 report
here or obtain a copy at University Compliance Services, 1616 Guadalupe, Suite UTA 2.206, Austin, TX 78701.
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